Terms of service

Terms of Service

OVERVIEW

Welcome to Raadhaye Arts. Throughout the site, the terms “we”, “us” and “our” refer to Raadhaye Arts. By accessing our website, purchasing products, or using any of our services, you agree to be bound by the following Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws while using our services.

SECTION 2 - PRODUCTS & SERVICES

Products displayed on Raadhaye Arts may slightly vary in color, texture, finish, size, or appearance from the images shown on the website due to lighting, photography, screen resolution, artistic styling, handcrafted detailing, material characteristics, or manufacturing variations. These minor differences are normal and shall not be considered defects.

We reserve the right to modify or discontinue products without prior notice.

Customized or personalized products are non-cancellable, non-returnable, and non-refundable.

SECTION 3 - ORDERS

Once an order is placed, it may not be cancelled after processing or dispatch.

We reserve the right to refuse or cancel any order if suspicious or unauthorized activity is detected.

SECTION 4 - PRICING & PAYMENT

All prices listed on the website are subject to change without notice.

Customers agree to provide accurate billing, shipping, and payment details during checkout.

SECTION 5 - SHIPPING & DELIVERY

Delivery timelines are estimated and may vary depending on courier availability, location, customs clearance, weather conditions, or unforeseen circumstances.

Raadhaye Arts shall not be responsible for delays caused by third-party courier services.

Open box delivery is not available.

Customers are advised to record a proper unboxing video immediately after receiving the package for any damage or missing item claims.

International orders may be subject to customs duties, import taxes, or additional charges applicable in the destination country. Such charges shall be borne by the customer.

SECTION 6 - RETURNS & REFUNDS

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customized products, sale items, and personalized orders are non-returnable and non-refundable.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including logos, product images, designs, graphics, text, videos, artwork, and branding, is the intellectual property of Raadhaye Arts and may not be copied, reproduced, distributed, or used without prior written permission.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

SECTION 9 - USER COMMENTS & FEEDBACK

By submitting feedback, reviews, suggestions, or comments, you grant Raadhaye Arts the right to use and publish such content without restriction.

Users must not post unlawful, abusive, defamatory, misleading, or harmful content.

SECTION 10 - PROHIBITED USES

You are prohibited from using this website:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe intellectual property rights

  • To spread malware or harmful code

  • To engage in fraudulent activities

We reserve the right to terminate access for users violating these Terms.

SECTION 11 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

Raadhaye Arts does not guarantee uninterrupted, secure, or error-free service at all times.

SECTION 12 - LIMITATION OF LIABILITY

Raadhaye Arts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

SECTION 13 - GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall fall under the jurisdiction of the courts located in New Delhi, India.

SECTION 14 - CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Customers are advised to review this page periodically for updates.

SECTION 15 - CONTACT INFORMATION

Raadhaye Arts
D17, Sanjay Colony, Bhatti Mines,
New Delhi, Delhi 110074, India

Email: info.raadhaye@gmail.com